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Everhost: Digital Guest Experience Platform

Digital Guest Experience Platform

We built a guest-facing web application and its UX for Everhost, giving short-term rental hosts one place to share house rules, how-to content and local information.

  • Hospitality / PropTech
  • Software development
  • Project
Everhost case study

The Challenge

What stood in the way.

Short-term rental hosts needed one place to communicate house rules, how-to content and local information. When that information is spread across messages and printed notes, guests miss things and hosts answer the same questions again.

House rules

Hosts needed a clear way to communicate house rules.

How-to content

Guests needed instructions for using the property.

Local information

Hosts wanted to share local recommendations and information.

Our Solution

How we answered it.

We built a guest-facing web application and the supporting UX, bringing a host's guest information together in one place.

  • ProblemGuest information was spread across messages and notes.
    Our answerWe built one guest-facing web app that holds it in one place.
  • ProblemGuests should not need to install anything.
    Our answerWe delivered the guest experience as a web application.
  • ProblemGuests needed to find information quickly.
    Our answerWe designed the supporting UX alongside the build.

How It Works

The parts that made the difference.

Guest-facing web app

A web application guests open to find everything about their stay.

House rules and how-to content

Holds the rules and instructions a host wants guests to know.

Local information

Gives guests information about the local area.

Supporting UX

We designed the experience guests use to find their information.

Results

What changed for the client.

Everhost hosts can now point guests to one place for their stay information.

  • Centralised guest information and hosting instructions
  • House rules, how-to content and local information in one web app

Part of our custom software work.

Let’s Talk

The next big thing starts with a conversation.

An idea, a challenge, a “what if”. Tell us what you have in mind, and we’ll figure out the next step together.

What happens next

  1. Share your ideaSend the form or book a call, whichever suits you.
  2. Discovery callWe talk through your goals, timeline and scope.
  3. A clear proposalA fixed price or monthly rate before any work begins.
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