Current balances
Each card's balance had to be confirmed at the time of exchange.
Gift Card Exchange Automation: Gift-card valuation, balance validation and reward processing
Gift-card valuation, balance validation and reward processing
We built bots and supporting software that check gift-card value, validate balances, update backend records and support exchange rewards.
The Challenge
What stood in the way.
Gift-card exchange workflows needed current balances and valuations before rewards could be issued.
Valuation
The card's value had to be checked before a reward was set.
Backend records
Records had to be updated once a card was validated.
Our Solution
How we answered it.
We built supporting bots and software that check gift-card value, validate balances, update backend records and support exchange rewards.
- ProblemRewards depended on current balances.Our answerWe built bots that validate balances automatically.
- ProblemCard values had to be checked first.Our answerWe automated gift-card value checks.
- ProblemRecords needed updating after validation.Our answerWe built software that updates backend records and supports rewards.
How It Works
The parts that made the difference.
Value checks
Bots check the value of each gift card.
Balance validation
Card balances are validated automatically.
Backend updates
Validated results are written to the backend database.
Reward support
The software supports issuing exchange rewards once a card is validated.
Results
What changed for the client.
Card validation and backend processing are now automated.
- Card validation automated
- Backend processing automated
- Exchange rewards supported by validated balances
Technology
What it was built with.
Part of our RPA and workflow automation work.
- Custom software
- RPA bot
- Database
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Let’s Talk
The next big thing starts with a conversation.
An idea, a challenge, a “what if”. Tell us what you have in mind, and we’ll figure out the next step together.
What happens next
- Share your ideaSend the form or book a call, whichever suits you.
- Discovery callWe talk through your goals, timeline and scope.
- A clear proposalA fixed price or monthly rate before any work begins.
- info@technomous.com
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