Many features, one product
Chat, video, file sharing and threads all had to fit together.
PingConnect: Messaging & Collaboration UX
Messaging & Collaboration UX
We designed the product experience for PingConnect, a communication tool covering chat, video calls, file sharing, threads, notifications and search.
The Challenge
What stood in the way.
Communication software needed intuitive chat, video, file-sharing and conversation flows. Collaboration tools bring many features together, and if the flows are unclear people struggle to find conversations and files.
Following conversations
Users needed to keep track of conversations as they grow.
Finding things again
Messages and files needed to be easy to find later.
Our Solution
How we answered it.
We designed the product experience covering chat, video calls, file sharing, threads, notifications and search.
- ProblemMany communication features needed to feel like one product.Our answerWe designed chat, video, file sharing and threads as one connected experience.
- ProblemBusy conversations are hard to follow.Our answerWe designed threads and notifications to help users keep track.
- ProblemContent gets lost in long conversations.Our answerWe included search in the product design.
How It Works
The parts that made the difference.
Chat
Messaging flows for everyday conversation.
Video calls
Flows for starting and joining video calls.
File sharing
Designs for sharing files inside conversations.
Threads
Threaded replies to keep conversations organised.
Results
What changed for the client.
PingConnect now has a collaboration UX concept that can grow with the product.
- Created a scalable collaboration UX concept
- Chat, video, files, threads, notifications and search designed as one experience
Technology
What it was built with.
Part of our custom software work.
- UI/UX design
More Work Like This
Related projects.
Let’s Talk
The next big thing starts with a conversation.
An idea, a challenge, a “what if”. Tell us what you have in mind, and we’ll figure out the next step together.
What happens next
- Share your ideaSend the form or book a call, whichever suits you.
- Discovery callWe talk through your goals, timeline and scope.
- A clear proposalA fixed price or monthly rate before any work begins.
- info@technomous.com
- Phone
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